Effective Date: September 3, 2026
Juan Call Handyman (“JuanCall Handyman & Remodeling,” “we,” “us,” or “our”) operates the website https://juancallhandyman.com (the “Site”) and provides handyman and remodeling services throughout Miami-Dade and Broward County, Florida, including Miami, Fort Lauderdale, Hialeah, and Hollywood. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, request an estimate, or otherwise interact with our business, including through WhatsApp.
1. Information We Collect
Information You Provide to Us
When you request a free estimate, contact us through the Site, message us on WhatsApp, or otherwise communicate with us, we may collect:
- Your name
- Phone number
- Email address
- Property address or service location
- Details about the project or service you are requesting
- Any other information you choose to share with us
Information Collected Automatically
When you visit our Site, we and our service providers may automatically collect information about your device and how you use the Site, including your IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit. We collect this information through cookies and similar tracking technologies, described below.
2. How We Use Your Information
We use the information we collect to:
- Respond to your requests for estimates, quotes, or information
- Schedule and provide handyman and remodeling services
- Communicate with you about your project by phone, email, text message, or WhatsApp
- Improve our Site, services, and customer experience
- Analyze how visitors use our Site
- Advertise our services and measure the effectiveness of our advertising
- Comply with legal obligations and protect our business
3. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to operate correctly, remember your preferences, and understand how visitors use our Site. You can set your browser to refuse some or all browser cookies or to alert you when a website sets or accesses cookies. If you disable or refuse cookies, some parts of the Site may become inaccessible or not function properly.
4. Third-Party Services
We use the following third-party services, which may collect information about your use of our Site in accordance with their own privacy policies:
- Google Analytics and Google Ads — We use Google Analytics to understand how visitors use our Site, and Google Ads to advertise our services and measure ad performance. Google may use cookies and similar technologies to collect this information. Learn more at policies.google.com/technologies/partner-sites, and opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.
- Meta (Facebook/Instagram) and WhatsApp — We use Meta’s WhatsApp Business platform to communicate with you about estimates and services, and we may use Meta advertising tools to promote our business on Facebook and Instagram. Meta processes information under its own privacy policy at facebook.com/privacy/policy, and WhatsApp’s privacy policy is available at whatsapp.com/legal/privacy-policy.
- Trustindex — We display our Google Business reviews on the Site using Trustindex, which may use cookies to power its review widgets.
We do not control these third parties’ use of cookies or tracking technologies, and we encourage you to review their respective privacy policies.
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our Site, communicate with customers, or run our business (such as Google, Meta/WhatsApp, and Trustindex, as described above)
- Subcontractors or partners as needed to complete a service you have requested
- Government authorities or third parties, if required by law or to protect our rights, property, or safety
6. Data Retention
We retain personal information for as long as necessary to provide our services, respond to your inquiries, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our Site and services are intended for adults seeking home repair and remodeling services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
9. Your Choices
You may ask us to update, correct, or delete the personal information you have provided to us by contacting us using the information in Section 12 below. You may also opt out of marketing communications at any time by replying “STOP” to text messages, unsubscribing from emails, or telling us directly.
10. Links to Other Websites
Our Site may contain links to third-party websites, including financing partners and social media platforms. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Juan Call Handyman
Miami, FL – Serving Miami-Dade & Broward County
Phone: (786) 330-5657
Email: info@juancallhandyman.com